LegalFirms.in

Supreme Court judgments on Consumer Protection Act, 1986

78 judgments, latest first, from 2018 to 2026. Listed when the Supreme Court Reports file the judgment's headnote under this Act, as printed at the start of the headnote. Judgments that only mention it in passing are not listed.

Sections
Section 2 24Section 12 7Section 13 7Section 21 5Section 23 8
Rajiv Shukla vs Gold Rush Sales and Services Ltd. & Anr.
SC · 8 September 2022
[2022] 11 S.C.R. 213 : 2022 INSC 941
Consumer Protection Act, 1986 – s.21 – Appellant booked a new car, paid the entire sale consideration – Respondent no.1-dealer delivered a used car which was used as “Demo-Test Drive Vehicle” – National Commission settin…
Arun Bhatiya vs Hdfc Bank & Ors.
SC · 8 August 2022
[2022] 7 S.C.R. 91 : 2022 INSC 804
Consumer Protection Act, 1986 – Deficiency of service by bank – Allegation of – Appellant and his father, opened a joint Fixed Deposit – The essence of the complaint of the appellant was that there was a deficiency on th…
Hyundai Motor India Limited vs Shailendra Bhatnagar
SC · 20 April 2022
[2022] 3 S.C.R. 107 : 2022 INSC 454
Consumer Protection Act, 1986: s. 14(1) – Defect in respect of safety features of a vehicle – Award of punitive damages – On facts, non-deployment of air bags in the car at the time of accident resulting in injuries to t…
Experion Developers Pvt. Ltd. vs Sushma Ashok Shiroor
SC · 7 April 2022
[2022] 5 S.C.R. 590 : 2022 INSC 404
Consumer Protection Act, 1986 – ss. 23, 14 – Failure on part of developer to deliver possession of apartment to the consumer within the time stipulated as per the Apartment Buyers Agreement – The consumer, against such f…
Shrikant G. Mantri vs Punjab National Bank
SC · 22 February 2022
[2022] 5 S.C.R. 945 : 2022 INSC 217
Consumer Protection Act, 1986: ss. 2(1)(d), 2(1)(d)(i), 2(1)(d)(ii) – Appellant was a stock-broker by profession – He was also acting as stock broker for respondent bank – Appellant took overdraft facility from responden…
Sunil Kumar Maity vs State Bank of India and Anr.
SC · 21 January 2022
[2022] 1 S.C.R. 258 : 2022 INSC 84
Consumer Protection Act, 1986 – s.21(b) – Revisional jurisdiction of National Consumer Commission – Ambit and scope – Consumer complaint against bank by a customer (appellant) alleging blunder in credit of cheque amount…
Samruddhi Co-Operative Housing Society Ltd. vs Mumbai Mahalaxmi Construction Pvt. Ltd.
SC · 11 January 2022
[2022] 2 S.C.R. 376 : 2022 INSC 33
Consumer Protection Act, 1986 – ss.2(1)(d), 2(1)(g) and 24A – Maharashtra Ownership Flats (Regulation of the Promotion of Construction, Sale, Management and Transfer) Act, 1963 – ss. 3,6 – Respondent made constructions a…
Diamond Exports & Anr. vs United India Insurance Company Limited & Ors.
SC · 14 December 2021
[2021] 9 S.C.R. 993 : 2021 INSC 883
Consumer Protection Act, 1986 – s.13(2) – Limitation period under – Vide order dtd.25.02.20, National Consumer Disputes Redressal Commission (NCDRC) condoned the delay of 100 days in filing respondent’s written statement…
Jacob Punnen & Anr. vs United India Insurance Co. Ltd.
SC · 9 December 2021
[2021] 9 S.C.R. 787 : 2021 INSC 853
Consumer Protection Act, 1986 – s.2(g) – Insurance policy – Renewal of – Limitations imposed on Insurer’s liability – Nondisclosure by Insurer – Deficiency in service – Appellants had an annual medical insurance policy w…
Manmohan Nanda vs United India Assurance Co. Ltd. & Anr.
SC · 6 December 2021
[2021] 11 S.C.R. 1138 : 2021 INSC 826
Consumer Protection Act, 1986 – s.21 – Insurance – Repudiation of claim on ground of suppression or non-disclosure of material facts – Appellant intended to travel to the USA – Appellant was issued a overseas mediclaim b…
Sgs India Ltd. vs Dolphin International Ltd.
SC · 6 October 2021
[2021] 8 S.C.R. 695 : 2021 INSC 622
Consumer Protection Act, 1986 – Deficiency in service – Onus of proof – Complainant engaged the appellant, a testing, inspection and certification company, for inspection of groundnut procured by the complainant for expo…
M/s Prem Cottex vs Uttar Haryana Bijli Vitran Nigam Ltd. & Ors.
SC · 5 October 2021
[2021] 8 S.C.R. 645 : 2021 INSC 617
Consumer Protection Act, 1986 – 2(1)(g) – Deficiency in service – When not – Additional demand raised by respondent no.3 alleging short billing in view of wrong multiply factor (MF) applied in the bills raised for partic…
Khatema Fibres Ltd. vs New India Assurance Company Ltd. & Anr.
SC · 28 September 2021
[2021] 9 S.C.R. 268 : 2021 INSC 565
Consumer Protection Act, 1986 – ss. 23 and 2(1)(g) – Surveyor’s Report – Assessment of loss – Correctness of – Accidental fire in the factory of complainant – Waste paper destroyed by fire – Claim raised by complainant e…
National Insurance Company Ltd. vs M/s. Hareshwar Enterprises (P) Ltd. & Ors.
SC · 18 August 2021
[2021] 8 S.C.R. 895 : 2021 INSC 412
Consumer Protection Act, 1986 – Insurance claim – Respondent No.1-insured was engaged in the business of manufacture of polyethylene, plastic films etc. – Plant and machinery in respondent no.1’s factory was charged in f…
Iffco Tokio General Insurance Company Ltd. vs Pearl Beverages Ltd.
SC · 12 April 2021
[2021] 14 S.C.R. 104 : 2021 INSC 247
Motor Vehicles Act, 1988 –s.185 – Contract of Insurance – Drunken driving – Liability of insurer – Exclusion Clause – Consumer Protection Act, 1986 – s.185 – Respondent-Company’s car (Porsche) insured with the appellant,…
Amitabha Dasgupta vs United Bank of India & Ors.
SC · 19 February 2021
[2021] 1 S.C.R. 905 : 2021 INSC 104
Consumer Protection Act, 1986 – Deficiency in service – Dispute w.r.t contents of locker of the appellant with respondentBank which it broke open inadvertently – District Commission allowed the appellant’s complaint – St…
M/s. Ss Group Pvt. Ltd. vs Aaditiya J. Garg & Anr.
SC · 17 December 2020
[2020] 13 S.C.R. 779 : 2020 INSC 708
Consumer Protection Act, 1986: s.38 – Deficiency in service – Respondents booked flats with the appellant-builder – Flats were not delivered on time – Consumer complaint filed before National Commission claiming refund o…
M/s. Imperia Structures Ltd. vs Anil Patni and Another
SC · 2 November 2020
[2020] 12 S.C.R. 373 : 2020 INSC 625
Consumer Protection Act, 1986 – s.23 – Real Estate (Regulation and Development) Act, 2016 (RERA Act) – ss.18,79 and 88 – Applicability and effect of the RERA Act – A housing scheme was launched by appellant in 2011 – The…
M/s. Magma Fincorp Ltd. vs Rajesh Kumar Tiwari
SC · 1 October 2020
[2020] 11 S.C.R. 59 : 2020 INSC 574
Consumer Protection Act, 1986: ss.2(1)(r) and 12 – Complaint alleging unfair trade practice and deficiency in service – Against the appellant-financier, with whom the complainant had entered into hire-purchase agreement…
Wg. Cdr. Arifur Rahman Khan and Aleya Sultana and Ors. vs Dlf Southern Homes Pvt Ltd. (Now Known As Begur Omr Homes Pvt. Ltd.) and Ors.
SC · 24 August 2020
[2020] 9 S.C.R. 136 : 2020 INSC 503
Consumer Protection Act, 1986 – s.2(1)(g) – Deficiency of service – Complaint by flat buyers seeking compensation inter alia alleged delay in handing over possession of the flats – Dismissed by NCDRC – On appeal, held: F…
Union of India & Anr. vs N. R. Srivasta & Ors.
SC · 23 July 2020
[2020] 6 S.C.R. 1 : 2020 INSC 462
Consumer Protection Act, 1986: s. 2(1)(o) – Medical negligence – Complaint – Against a private hospital and a Government hospital – District Consumer Forum dismissed the complaint against the private hospital while as ag…
M/s Nandan Biomatrix Ltd. vs S.Ambika Devi & Ors.
SC · 6 March 2020
[2020] 5 S.C.R. 344 : 2020 INSC 289
Consumer Protection Act, 1986 – s.2(d) – The complainant respondent entered into a tripartite agreement with the appellant and its franchisee – As per the agreement, the respondent purchased 750 kgs of wet musli for sowi…
Assurance Co. Ltd. vs Hilli Multipurpose Cold Storage Pvt. Ltd.
SC · 4 March 2020
[2020] 5 S.C.R. 429 : 2020 INSC 274
Consumer Protection Act, 1986 – s. 13(2)(a) – District Forum to extend the time for filing of response to the complaint beyond the period of 15 days, in addition to 30 days – Power of – Held: A bare reading of s. 13(2)(a…
Subhechha Welfare Society vs M/s. Earth Infrastructure Pvt. Ltd.
SC · 14 February 2020
[2020] 3 S.C.R. 811 : 2020 INSC 189
Consumer Protection Act, 1986: s.12 – Recognised consumer association – Composite complaint filed by a registered welfare society on behalf of more than one consumers having grievance that they booked units with the oppo…
Monu Kumar & Ors. vs M/s. Metromax Infrastructure Pvt. Ltd.
SC · 14 February 2020
[2020] 3 S.C.R. 815 : 2020 INSC 189
Consumer Protection Act, 1986: s.12(1)(c) – Joint complaint under s.12(1)(c) by number of consumers having the same interest – By filing separate application, complainants sought permission to file a joint complaint – NC…
Sobha Hibiscus Condominium vs Managing Director, M/s. Sobha Developers Ltd. & Anr.
SC · 14 February 2020
[2020] 3 S.C.R. 824 : 2020 INSC 189
Consumer Protection Act, 1986: s.2(1)(d) and s.12(1) and its Explanation – Consumer – Meaning of – Appellant is a statutory body under the provisions of Karnataka Apartment Ownership Act, 1972 – It consisted of members o…
Canara Bank vs M/s United India Insurance Co. Ltd. & Ors.
SC · 6 February 2020
[2020] 7 S.C.R. 498 : 2020 INSC 140
Consumer Protection Act, 1986 – s.2(d) – “Beneficiary” under the insurance policy availed by the insured, if “consumer” under the Act – Tripartite agreement between farmers, Bank and cold store – Farmers’ agricultural pr…
Star India (P) Ltd. vs Society of Catalysts & Anr.
SC · 23 January 2020
[2020] 2 S.C.R. 1188 : 2020 INSC 81
Consumer Protection Act, 1986 – s.2(1)(r)(3)(a) – Unfair trade practice – A television channel-Star India (P) Ltd used to broadcast the programme ‘KBC’ and the programme was sponsored by a cellular mobile service provide…
Marvel Omega Builders Pvt. Ltd. and Anr. vs Shrihari Gokhale and Anr.
SC · 30 July 2019
[2019] 10 S.C.R. 375 : 2019 INSC 833
Consumer Protection Act, 1986 – s.23 – Respondents booked a residential villa viz., Emerald-07 in a project named ‘Marvel Selva Ridge Estate’ to be developed by the Appellants – Agreement dated. 22.03.2013 entered betwee…
Rajasthan Housing Board & Anr. vs Ratan Devi
SC · 22 July 2019
[2019] 10 S.C.R. 955 : 2019 INSC 793
Consumer Protection Act, 1986 – In 1990, the Respondent applied for the allotment of tenement in the LIG category in the Mansarover Scheme and deposited Rs 4,000/- – Case of the appellant that since the respondent failed…

All Acts · Topics · Judges