Supreme Court judgments on Consumer Protection Act, 1986

78 judgments, latest first, from 2018 to 2026. Listed when the Supreme Court Reports file the judgment's headnote under this Act, as printed at the start of the headnote. Judgments that only mention it in passing are not listed.

Sections

Section 2 24 Section 12 7 Section 13 7 Section 21 5 Section 23 8

The Secretary, Ministry of Commerce & Ors. vs M/s Vinod and Company

SC · 11 July 2019

[2019] 10 S.C.R. 560 : 2019 INSC 750

Consumer Protection Act, 1986 – s. 2(d), 2(g) and 2(o) – Respondent applied for the grant of an REP licence for which it was entitled to a premium on the amount of exports under the scheme – Scheme for the issuance of RE…

Dlf Homes Panchkula Pvt. Ltd vs D.S. Dhanda, etc. etc.

SC · 10 May 2019

[2019] 7 S.C.R. 1061 : 2019 INSC 682

Consumer Protection Act, 1986 – Respondents-Complainants booked built up flats for purchase in one of the project of the appellant – Buyer’s Agreements executed– Possession of the unit was to be delivered within 24 month…

Tukaram S/O Sadashiv Chaudhari vs The Executive Engineer, Maharashtra State Electricity Distribution Company Ltd. & Anr.

SC · 8 April 2019

[2019] 5 S.C.R. 765 : 2019 INSC 471

Consumer Protection Act, 1986 – Appellant, an agriculturist held agricultural land – For a bore well to be dug on the land, appellant applied for electricity connection to the respondent on 26 Dec. 1996 and deposited the…

Pioneer Urban Land & Infrastructure Ltd. vs Govindan Raghavan

SC · 2 April 2019

[2019] 5 S.C.R. 1169 : 2019 INSC 458

Consumer Protection Act, 1986 – s.23 – Deficiency of service – Appellant-Builder launched a residential project and respondentflat purchaser entered into an Apartment Buyer’s agreement to purchase an apartment in the sai…

Kolkata West International City Pvt Ltd vs Devasis Rudra

SC · 25 March 2019

[2019] 2 S.C.R. 1070 : 2019 INSC 395

Consumer Protection Act, 1986: Housing – Failure to deliver possession – Buyer having claimed compensation from the developer, entitled to seek refund amount or estopped from doing so – On facts, in terms of the buyer’s…

Shoda Devi vs Ddu/Ripon Hospital Shimla and Ors.

SC · 7 March 2019

[2019] 2 S.C.R. 945 : 2019 INSC 334

Consumer Protection Act, 1986: Medical negligence – Compensation – Appellant’s case was that she was admitted in respondent-Hospital on account of abdomen pain and menstrual problem where she was examined by respondent n…

M/s Anjaneya Jewellery vs New India Assurance Co.Ltd. & Ors.

SC · 7 March 2019

[2019] 2 S.C.R. 975 : 2019 INSC 333

Consumer Protection Act, 1986: s.13 – Dismissal of complaint in limine by the National Commission – Justification – Held: Although Commission has the jurisdiction to dismiss the complaint in limine and decline its admiss…

Dlf Homes Panchkula (P) Ltd. through Its Authorised Signatory Mr. Shiv Kumar vs Sushila Devi and Anr. etc.

SC · 26 February 2019

[2019] 2 S.C.R. 739 : 2019 INSC 274

Consumer Protection Act, 1986: Complaint of deficiency in service – Against the developer of property – Alleging delayed delivery of possession of apartments – Some of the complainants sought refund of all the money they…

Sumit Kumar Saha vs Reliance General Insurance Company Ltd.

SC · 30 January 2019

[2019] 1 S.C.R. 763 : 2019 INSC 114

Consumer Protection Act, 1986 – Loss – Calculation of, basis – Appellant purchased an Excavator in the year 2007 for a total purchase value of Rs.51.74 lacs and immediately got it insured – Insurance policy was renewed f…

H. K. Singla vs Avtar Singh Saini & Ors.

SC · 14 December 2018

[2018] 14 S.C.R. 1223 : 2018 INSC 1209

Consumer Protection Act, 1986: s. 27 – Penalties – On facts, allegation of the complainant that he had deposited the money with the Employees Co-operative USE Thrift and Credit Society and Society did not repay the amoun…

M/s. Emaar Mgf Land Limited vs Aftab Singh

SC · 10 December 2018

[2018] 14 S.C.R. 791 : 2018 INSC 1184

Consumer Protection Act, 1986 – Consumer disputes, whether arbitrable or not – Appellant-company was developing an integrated township – Respondent submitted an application for allotment of villa – In Buyer’s agreement,…

Rameshwar Prasad Shrivastava and Ors. vs Dwarkadhis Projects Pvt. Ltd. and Ors.

SC · 7 December 2018

[2018] 14 S.C.R. 1118 : 2018 INSC 1167

Consumer Protection Act, 1986: ss. 2(1)(b)(iv), 12(c) and 13(6) – Expression in s. 2(1)(b)(iv) “one or more consumers where there are numerous consumers having the same interest” – Interpretation of – Complaint referable…

Cci Projects (P) Ltd. vs Vrajendra Jogjivandas Thakkar

SC · 27 November 2018

[2018] 14 S.C.R. 213 : 2018 INSC 1108

Consumer Protection Act, 1986 – s.23 – Two consumers booked one residential flat each in a building project, which appellant was to construct – Separate agreements in the year 2012 were entered into, by both the consumer…

Dr. S. K. Jhunjhunwala vs Mrs. Dhanwanti Kaur & Anr.

SC · 1 October 2018

[2018] 12 S.C.R. 868 : 2018 INSC 915

Consumer Protection Act, 1986 – Medical Negligence – When not – Appellant performed laparoscopy and thereafter general surgery to remove the Gall Bladder of Respondent No.1 – Respondent No.1 filed complaint alleging negl…

M/s. Sonell Clocks and Gifts Ltd. vs The New India Assurance Co. Ltd.

SC · 21 August 2018

[2018] 10 S.C.R. 35 : 2018 INSC 727

Consumer Protection Act, 1986 – Insurance policy – Breach of – Claim for compensation – On facts, appellant took insurance policy in respect of its building, plant and machinery – Damage to appellant’s machinery and raw…

State of Uttar Pradesh through Principal Secretary & Ors. vs All U.P. Consumer Protection Bar Association

SC · 18 May 2018

[2018] 4 S.C.R. 503 : 2016 INSC 1047

Consumer Protection Act, 1986: ss.10(3), 16(2) and 30 – Paucity of Infrastructure in the Consumer Fora – As per direction of Supreme Court, Union of India framed Model Rules prescribing objective norms for implementing p…

Meenakshi Saxena & Anr. vs Ecgc Ltd. (Formerly Known As Export Credit Guarantee Corporation of India Ltd.) and Anr.

SC · 18 May 2018

[2018] 5 S.C.R. 421 : 2018 INSC 548

Consumer Protection Act, 1986: ss. 25 and 27 – Execution of decree – Decree against insurer holding it liable to pay the insurance amount as agreed – Execution petition – During pendency of the petition, the insurer (jud…

M/s. Fortune Infrastructure (Now Known As M/s. Hicon Infrastructure) & Anr. vs Trevor D’lima & Ors.

SC · 12 March 2018

[2018] 3 S.C.R. 273 : 2018 INSC 233

Consumer Protection Act, 1986 : Complaint against developer of housing project – By the purchaser of a flat in the project – Alleging deficiency in service and unfair trade practices for not having delivered the flat – N…

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